NYS-Certified Veteran-Owned • Since 2015

Websites That Get You Found. AI That Never Misses a Customer.

Media Pillars builds your online presence and runs your front office for local businesses across Upstate NY, Vermont & the Catskills — every call answered, every lead texted back in seconds, every review handled — 24 hours a day. We build it, run it, and watch it for you.

Talk to Our AI Right Now

See Plans & Pricing

● Live demo — Tap the blue chat bubble in the corner, or call or text (518) 777-2263 and watch our AI answer and book on the spot.

10+
YEARS IN BUSINESS

35+
LOCAL BUSINESSES SERVED

24/7
EVERY CALL ANSWERED

4.9★
44+ VERIFIED REVIEWS

Your Front Office, Handled For You

Four things every local business needs — delivered as done-for-you Media Pillars services, running around the clock on our platform.

24/7 AI Receptionist

Calls answered nights, weekends, and overflow — and every missed call gets a text back in seconds, before they dial your competitor.

Learn more → | Ask our AI

Booking & Follow-Up

Callers and web chats land straight on your calendar with confirmations and reminders sent automatically — so they actually show up.

Learn more → | Ask our AI

Reviews on Autopilot

Every happy customer gets a review request, every review gets a response — your 5-star reputation grows while you work.

Learn more → | Ask our AI

Found on Google & AI

Smart site structure, steady reviews, and clean local data — so Google and AI tools like ChatGPT recommend you first.

Learn more → | Ask our AI

Our Stack

Platforms We Build On & Manage Every Day

Already running your business on one of these? So are we. No learning curve, no handoffs — we work inside the tools you already use.

WordPress HighLevel WooCommerce Google Workspace Google Analytics Search Console Business Profile Cloudflare Housecall Pro Kickserv Canva Claude AI ChatGPT Gemini Zapier

Media Pillars builds, manages, and optimizes businesses on WordPress, WooCommerce, HighLevel, Housecall Pro, Kickserv, Google Workspace, Google Analytics, Google Search Console, Google Business Profile, Cloudflare, Canva, Zapier, and AI platforms including Claude, ChatGPT, and Gemini. All product names and logos are trademarks of their respective owners and are used for identification only; no endorsement is implied.

See Plans & Pricing — From $197/mo

No contracts. Month to month. Built, run, and monitored by us.

Every other service a local business needs — each with its own page, plan, and price:

Answer & Capture

Missed-Call Text-Back CRM & Lead Management The Media Pillars App

Book & Follow Up

Email & SMS Marketing Database Reactivation Sales Funnels

Get Found

Social Media & Content Analytics & Reporting

Websites

Website Design & Care Plans E-Commerce Stores Website Rescue & Redesign Speed Optimization

Business & Strategy

Google Workspace Consulting & Strategy

Get a Free Presence Review →

Built for the Businesses That Keep This Region Running

HVAC contractors, plumbers, law firms, restaurants, movers, retailers — we run the front office for the trades and local businesses of Upstate New York, Vermont, and the Catskills.

HVAC & Heat PumpsPlumbersElectriciansContractors & TradesTree & LandscapeLaw FirmsRestaurants & PubsRetail & E-CommerceMovers & StorageInsurance AgenciesAuto Sales & ServiceNonprofits & More

Different trades, same problem — missed calls and a website nobody finds. We fix both.

From First Chat to Fully Live in 7 Days

Zero work on your end. Here’s the whole process.

Try It Right Now

Tap the blue chat bubble or call (518) 777-2263. The AI you talk to is the same one that will answer for your business.

We Build Yours

15-minute call, then we train the AI on your services, hours, and service area — wired to your phone and calendar, tested by us.

Jobs Book Themselves

Calls answered, texts sent, appointments landing on your calendar — you see it all in one simple app while we monitor and tune it.

Start Step 1 — Talk to the AI

25 seconds — what we do

The Agency Behind the AI

The AI is the front door — behind it stands a full digital agency that has built and managed websites for local businesses for over a decade. Custom WordPress website design, SEO & AI search optimization backed by real Google Analytics and Search Console data, Google Workspace setup, and straight-answer consulting with no long-term contracts.

Media Pillars LLC is a NYS-certified Service-Disabled Veteran-Owned Business serving Upstate New York, Vermont, and the Catskills — and when you call, you work directly with Frank.

Frank Davis
Founder & Owner — the person who answers when you call

Meet Media Pillars → Schedule a Strategy Call →

Trusted by 35+ Local Businesses

4.9 stars across 44+ verified Google & Yelp reviews — the same review engine we run for our clients.

We are very fortunate to work with these amazing clients — a few of the 35+ local businesses we serve:

Simple Plans. No Contracts.

Every plan is month to month with 30 days’ notice — you stay because it works. Most owners start with one of these three:

Never Miss a Lead

Every call and message captured

$197/mo

$297 one-time setup • month to month

✓Missed-call text-back on your existing number
✓Website chat that captures & responds to leads
✓One simple app for every conversation

See everything included →

Front Office AI

For trades & service businesses

$397/mo

$497 one-time setup • month to month

✓Everything in Starter
✓24/7 AI receptionist — answers, books & texts
✓Automated follow-up, confirmations & reminders

See everything included →

Get Found Everywhere

Own your local market

$697/mo

$797 one-time setup • month to month

✓Everything in Front Office AI
✓Reviews on autopilot — requests & responses
✓Local SEO & AI search optimization

See everything included →

Need more? Market Leader — $1,297/mo for businesses that want to own their market • Websites from $2,997 flat, quoted in writing • Customer Wake-Up Campaign — $497 one-time, 5 booked appointments guaranteed or it’s free.

See Full Plans & Pricing

Local, Veteran-Owned & Actually Here

Media Pillars serves local businesses across Upstate New York, Vermont & the Catskills — including Granville, Glens Falls, Queensbury, Lake George, Hudson Falls, Fort Edward, Whitehall, Saratoga Springs, Albany, Rutland VT, and Manchester VT.

Questions Owners Ask Us

Will callers know it's an AI?

It introduces itself as your assistant and speaks naturally. Callers get what they actually want — an answer and an appointment instead of a voicemail. Try it yourself: tap the chat bubble or call (518) 777-2263.

Do I need a new phone number or new software?

No. Your number keeps working exactly as it does now — we add the intelligence behind it. Everything shows up in one simple app on your phone.

What does it cost?

Plans start at $197/month, and most trades and service businesses pick Front Office AI at $397/month — one saved job a month typically pays for it. See the full breakdown on our plans & pricing page.

Am I locked into a contract?

No contracts. Every plan is month to month with 30 days’ notice. You stay because it works, not because a contract makes you.

Do you still build and manage websites?

Absolutely — custom WordPress website design, hosting, and care plans have been our core work for over a decade, and every site we build now ships with lead capture, chat, and booking built in.

What does it mean to be recommended by AI?

When someone asks ChatGPT or Google for “the best HVAC company near me,” those tools favor businesses with consistent information, steady reviews, and well-structured websites. We build all three so you’re the answer they give.

What areas do you serve?

We’re based in Granville, NY and work with local businesses across Upstate New York, Vermont, and the Catskills — Glens Falls, Queensbury, Lake George, Saratoga Springs, Hudson Falls, Fort Edward, Whitehall, Albany, Rutland, Manchester, and everywhere in between. Most of what we do is remote-friendly, so distance never gets in the way.

Who will I actually work with?

Frank — the owner. No account managers and no offshore help desk. You get his direct line, and the same team that builds your system watches it every day.

See It Working Right Now

Don’t take our word for it — the AI on this page is the exact system we’ll run for your business. Chat with it, call it, or text it, and it’ll book your 15-minute walkthrough before you’re done.

Chat With Our AI

Call or Text (518) 777-2263

Prefer a human first? Call Frank directly at (518) 588-4012 or schedule a strategy call.